Refund policy

We want you to be happy with your GOODS order. Because our products are dietary supplements, returns work a little differently from other goods.

Change-of-mind returns

Unopened products. Unopened, unused products in their original sealed packaging may be returned within 30 days of delivery.

Opened products. For health and safety reasons, opened or used supplements are not eligible for change-of-mind returns.

How to return. Please email us at support@getgoodsdaily.com with your order number before sending anything back. We will reply with return instructions and the return address. Items sent back without first contacting us cannot be accepted.

Return shipping. For change-of-mind returns, the customer pays return shipping.

Damaged, defective or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or not what you ordered, email support@getgoodsdaily.com within 30 days of delivery with your order number and a photo of the item and packaging. Once we confirm the issue, we will send a replacement or issue a refund, and GOODS covers any return or replacement shipping costs. Please don't send a damaged item back unless we ask you to.

Refunds

Refunds are issued after we confirm the return is eligible and any applicable conditions are met (for example, receipt of an unopened return, or confirmation of a damaged or incorrect item). Approved refunds go back to your original payment method within 10 business days; your bank may take a few extra days to post it.

Exchanges

To swap a product, return the unopened item under the terms above and place a new order.

Questions

Email support@getgoodsdaily.com — we're happy to help.